Terms of Service

Agreement to Terms

By accessing and using connerbrooke.com (the "Site") and purchasing products or services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

These Terms constitute a legally binding agreement between you and Conner Brooke ("we," "us," or "our").

Products and Services

We offer the following products and services through our Site:

• Official Conner Brooke merchandise (t-shirts, hats, stickers, etc.)
• Newsletter subscriptions for music updates and show announcements
• Contact form for booking inquiries and fan communication

Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time. Product descriptions, images, and pricing are accurate as of the date posted but may change without notice.

Orders and Payment

Payment Processing: All payments are processed securely through Stripe, a third-party payment processor. We do not store your credit card information on our servers. By placing an order, you agree to Stripe's terms of service.

Order Confirmation: Once you complete an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order—it is simply acknowledgment that we have received it.

Pricing and Taxes: All prices are displayed in USD. Applicable sales taxes will be calculated and added at checkout based on your shipping address. Prices are subject to change without notice, but orders already placed will honor the price at time of purchase.

Payment Authorization: By submitting your payment information, you authorize us to charge the total amount (including merchandise, shipping, and taxes) to your payment method.

Shipping and Delivery

Estimated Delivery: Orders are typically processed within 3-5 business days. Delivery times vary based on your location and the shipping method selected at checkout. We are not responsible for delays caused by shipping carriers.

Shipping Carriers: We ship via reputable carriers (USPS, UPS, FedEx, etc.). Tracking information will be provided via email when your order ships.

International Orders: International shipping may be available. Customers are responsible for any customs fees, import duties, or taxes imposed by their country. We cannot predict or control these charges.

Address Accuracy: You are responsible for providing an accurate shipping address. We are not liable for orders shipped to incorrect addresses provided by the customer.

Returns and Refunds

Our refund and return policy is detailed on our Refund Policy page. By purchasing from us, you agree to the terms outlined in that policy.

In summary: We accept returns within 30 days of delivery for unworn, unwashed merchandise in original condition with tags attached. Refunds are processed within 5-10 business days after we receive your return.

Intellectual Property

All content on this Site, including but not limited to:

• The Conner Brooke name, logo, and brand
• Music, lyrics, and audio recordings
• Photographs and videos
• Merchandise designs
• Website design and code

...are the property of Conner Brooke or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Restrictions: You may not copy, reproduce, distribute, modify, or create derivative works from any content on this Site without express written permission. Merchandise purchased from us is for personal use only—resale is prohibited.

Limitation of Liability

To the fullest extent permitted by law, Conner Brooke shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers or data
• Any interruption or cessation of service
• Any errors or omissions in any content
• Defects in merchandise (subject to our refund policy)

Maximum Liability: In no event shall our total liability to you for all damages exceed the amount you paid for the specific product or service that gave rise to the claim.

Dispute Resolution

Governing Law: These Terms are governed by the laws of the United States and the state in which Conner Brooke is domiciled, without regard to conflict of law principles.

Informal Resolution: If you have a dispute, please contact us first at info@connerbrooke.com so we can attempt to resolve it informally.

Binding Arbitration: If we cannot resolve the dispute informally, any claims shall be resolved through binding arbitration rather than in court, except where prohibited by law.

Class Action Waiver: You agree to resolve disputes on an individual basis only, not as part of a class, consolidated, or representative action.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our Site and services after changes are posted constitutes acceptance of the modified Terms.

For significant changes, we may provide additional notice (such as an email notification or prominent notice on our Site).

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: info@connerbrooke.com